Frequently Asked Questions

• Full Service Property Management Company.
• Computerized Property Management Software.
• Owners:  Access To Their Account (s) Via The Property Management Software
• Tenants: Pay Bills & Fees Online
• Maintenance Service Requests Online
• 24/7 Emergency Maintenance Service Available. 
• The "single point of contact" business model. No other management business offers this model.  See why here.
• We only takes clients with residential properties. No commercial properties or complex's (town-homes/condo).
• HRPM is committed to providing personalized and professional service to each of our clients. We will treat your home like we would our own.

      Yes. every single estimate is free from any charge. 

     At HRPM we build a customized management service plan, Built to each client's needs. We focus on cost efficacy. 

   We have many different services that are offered, which sets us apart! Here are a few:

• Realtor Listing Services - We work with chosen realtors, to list your property. 
• Application & Backgrounds - We distribute applications and perform backgrounds on potential tenants.
• Owner Portal - Owners can access their accounts online whenever they want.
• Tenant Portal - Ability for Tenants to make payments online.
• Rent Collection - Includes deposits, rent, and fees.
• Maintenance Requests - Both Owner and Tenants can submit maintenance requests online through the portal.
• 24/7 Emergency Service - Tenants have access to a dedicated number to call for maintenance requests. 
• Inspections - We offer pre-tenant, post-tenant, and quarterly on site inspections.
• Maintenance -  HPRM has a extensive list of licensed and certified contractors at out disposal, to address your maintenance needs. 

     No. With HRPM there are never any contracts. You may request to cancel or modify your      service at any time. However, it may take some time to streamline the process. 

     Yes. With HRPM there is an option for 24/7 emergency maintenance service. You would contact HRPM and our representative will be happy to assist you. 

    Owners and Tenants have the ability to pay online through their dedicated Portal Login.